PRIVACY POLICY

POLÍTICA DE PRIVACIDADE

At Moonstone Feminine, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on moonstonefeminine.com.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • IP address and browsing data

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Comply with legal and regulatory obligations

3. Payment Information

All payments are processed securely through trusted third-party payment providers such as Stripe.
Moonstone Feminine does not store or have access to your full payment details.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

Your data may be shared only with service providers essential to operating our business, such as:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and analytics services

All partners are required to protect your information and use it solely for service-related purposes.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyse website traffic, and improve our services.

You can manage or disable cookies through your browser settings at any time.

6. Data Protection & Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

7. Your Rights (UK GDPR)

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict data processing

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📩 moonstonefeminine@outlook.com